General Sales Operations/Administration (f/m/d)

A Snapshot of Your Day
The General Sales Operations/Administration of SE TI CP SV-EU&AFR SQ is responsible for all spare part service projects of the standard business. From technical advice to our customer, through quotation preparation to order processing, he is both the internal and external contact for the Europe and Africa region. He works closely with the entire SQ and SQ Q team, Field Service team, Engineering team and all departments involved.

This role reports to the Head of Quoting Region Europe & Africa for Compression and is based in Duisburg - Germany.

We are looking for a self-motivated, dynamic, customer-focused individuality, dedicated to shape our Compression Service organization with a high focus on Environment, Quality and Safety.

How You'll Make an Impact

• Lead projects and motivate team members from different departments to clarify customer-specific downtime requirements in detail, both technically and commercially
• Take over customer communication from the first question to the final meeting of spare part projects which also can be part of complex combined projects consisting of field service, repairs and minor modifications
• Ensure that all project-related tasks correspond to the process agreed with the customer, both technically and in terms of timing, and that both historical technical changes and product-specific developments are taken into account
• Develop, implements and manages plans, procedures and processes to ensure that our customers can receive optimal advice
• Continuously promote team spirit and ensure that the customer solution is the focus
• Drive the continuous improvement of processes within the area of responsibility that impact customer satisfaction and business excellence and develop sales ideas to generate additional orders
• Control the sales for an assigned region/country area

What You Bring

• Bachelor's degree in engineering or a related subject
• Proven knowledge in the field of sales as well as experience in implementing business improvement initiatives and non-conformity management programs
• Several years of experience in dealing with technically complex special machines, preferably in the aftermarket
• Confident use of SAP, MS Office, Salesforce
• Willingness to make regular customer visits in the agreed sales area
• Konwledge of the wishes and needs of customers in the aftermarket and how to deal with customer pressure professionally
• Fluency in German and English

About the Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network,diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme
• We also offer the opportunity to become a Siemens Energy shareholder
• We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
• The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose
• In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical

We value equal opportunities and welcome applications from people with disabilities.